IHCTM

IHCTM is authorized training centre for IATA/UFTAA Foundation, Consultant, Management and Senior Management courses as well as IATA/FIATA Introductory, Air Cargo Rating and Dangerous Goods Courses from IATA, Canada. In fact, IHCTM has the unique distinction of being the FIRST in the world to be authorised for the 4  IATA / UFTAA along with the 3  IATA / FIATA training programmes (a total of 7 qualifications).

TRAINING FOR GLOBALIZATION

INTERNET and E-mail Training with MICROSOFT OFFICE

With the advent of Computerization, the utility of Computers has grown in the Hospitality and Airline Industry too. It is common for not only the travel agent but also the prospective traveler to access the internet for hotel bookings, flight details ,etc. and by click of a button they could confirm their bookings within few seconds in any part of the globe. Besides, this every office today is equipped with computers and the most widely used packages for documentation or presentation is Microsoft Office. This 6 weeks orientation would enable a novice to not only be familiar with Computers but also access travel and hotel related websites for further details on rates and reservations.

    Course Syllabus
 
Section A - MICROSOFT OFFICE  
Computer Fundamentals and Operating Systems
Introduction to Windows 98 or later version 
Starting an application, File Menu Commands
Write Applications, Icons, Format Fonts, Paint Brush
Microsoft Word - Getting Started, Formatting Text Characters, Formatting Paragraphs,Setting Margins, Creating Tables, Overview of Printing
Microsoft Excel - Working with Workbooks, Choosing Commands using Toolbar, Entering Data, Positioning of Text and Graphics
Microsoft Power point - Opening a presentation, Creating a Presentation, Cliparts and Graphics, Creating Charts, , Editing Data Sheet and Slide Transition

 

Section B - INTERNET & EMAIL TRAINING
Introduction to Search Engines and Getting Connectivity
Internet Tools and Sites, Browsing the World Wide Web
Uses of www, hyperlinks, URLs, browsers, search engines
Tips for using www, locating information on the Internet
Browser, origin of www, www home pages, features of browsers, Home Pages and Websites
What is e-mail, How e-mail works, Methods of communication, Parts of e-mail message, sending and receiving e-mail, sending files with e-mail messages, Why use e-mail, How to save on e-mail costs
Types of files ( .exe, .jpeg, graphics, text, video, sound, compressed files
Accessing popular Travel , Tourism , Airline and Hotel Websites for information on rates/fares , reservations, schedules, etc.
Tour of Travel Web Sites- visit some consumer direct sites before your client does and know the competition.